💰 Revenue & Finance

Last refreshed: 29 Mar 2026, 5:51pm AEDT
Monthly Recurring Revenue
$402k
+$18k (+4.7%)
🟢 Growing
Cash on Hand
$287k
+$42k
🟢 Healthy
Runway
8.2 months
+0.6mo
🟢 Safe
Net Profit Margin
21.9%
-3.4%
🔴 Below Target
P&L Summary - Budget vs Actual (This Month)
Line Item Budget Actual Variance % Status
Revenue $395k $402k +$7k +1.8% 🟢
COGS (Talent Cost) $118k $120k -$2k -1.7% 🟡
Gross Profit $277k $282k +$5k +1.8% 🟢
GP Margin % 70.0% 70.1% +0.1% 🟢
Operating Expenses:
• Payroll (Staff) $175k $180k -$5k -2.9% 🔴
• Tech/Software $40k $42k -$2k -5.0% 🟡
• Marketing $30k $28k +$2k +6.7% 🟢
• Operations $30k $32k -$2k -6.7% 🟡
Total OpEx $275k $282k -$7k -2.5% 🔴
EBITDA $120k $100k -$20k -16.7% 🔴
Net Profit $100k $88k -$12k -12.0% 🔴
NP Margin % 25.3% 21.9% -3.4% 🔴
🔴 Budget Variance Alert: $12k under on Net Profit (-12%)
Primary drivers: Payroll overspend ($5k), EBITDA miss ($20k)
Action: Review staff utilization + payroll efficiency
Owner: Ops team + James
RICE Score: 180 (Repair constraint)
GP Efficiency (Art - Revenue Operations)
Revenue per VA placed $4,280/mo
Talent cost per VA $1,277/mo (30%)
Gross profit per VA $3,003/mo (70%)
Target GP margin 70% 🟢
Current GP margin 70.1% 🟢
VA utilization rate 94% (6% bench)
GP per VA - Last 6 Months
Oct $2,850
Nov $2,920
Dec $2,980
Jan $2,940
Feb $2,990
Mar $3,003
Insight: GP margin healthy at 70.1%. Constraint: 6% bench rate = $7.2k/mo margin loss. Fill open roles faster to recapture.
COGS Trend
30% target Apr '25 Oct '25 Mar '26 31% 30% 29%
Current COGS as % of revenue 29.9% 🟢
Target 30%
12-month range 29-31%
Insight: COGS stable. VA pricing power maintained.
OpEx Breakdown & Trend
% of Revenue Oct Dec Feb Mar
Payroll (45%)
Tech/Software (10%)
Marketing (7%)
Operations (8%)
Key Ratios
OpEx as % of Revenue 70% 🔴 (target: 65%)
Payroll as % of Revenue 45% 🔴 (target: 40%)
Cost per client (all-in) $3,340/mo 🟡 (target: $3,000/mo)
Staff Efficiency
Revenue per employee $24k/mo
Target $25k/mo
Gap -4% 🟡
Total staff 17 employees
Annual revenue per employee $288k
Industry benchmark $300k+
Insight: Payroll growing in line with revenue but not leveraging. Need to grow revenue faster (more clients per staff) or optimize headcount.
🔴 OpEx Constraint: Payroll 45% of revenue (target 40%)
Payroll growing in line with revenue instead of leveraging.
Action: Grow client base without adding staff OR automate CSM/ops tasks to reduce headcount need
Owner: James + Ops
RICE Score: 160 (Repair constraint)
Financial Ratios Dashboard
Ratio Current Target Status
Profitability
Gross Margin 70.1% 70%+ 🟢
Net Margin 21.9% 25%+ 🔴
EBITDA Margin 24.9% 30%+ 🟡
Efficiency
Revenue per employee $24k/mo $25k/mo 🟡
Cost per client $3,340 $3,000 🟡
OpEx ratio 70% 65% 🔴
Cash Flow
Days to payment 18d 10d 🔴
Cash conversion cycle 22d 15d 🟡
Operating cash flow $88k/mo $100k/mo 🟡
Growth
MRR growth rate 4.7%/mo 5%/mo 🟡
CAC payback period 3.2mo <3mo 🟡
LTV:CAC ratio 8.2:1 >5:1 🟢